Juan Carlos Escotet Rodríguez: Fingerprint Technology for ABANCA Mobile Services
Abanca, financial institution leaded by Francisco Etcheverria and Juan Carlos Escotet just released a new version of its mobile banking services, which allows customers to access the online bank by the identification of their fingerprint. The Galician bank is the first in Spain to offer this service to users with Android phones version 6 or higher operating system, since this option was previously available only for users with Apple devices. 77% of customers using smartphones use Android operating system, while 23% have devices with Apple.
This new way of access with fingerprint replacing the PIN now maintains maximum operational safety and is available for all users who incorporate this technology in their smartphone –nowadays, the leading manufacturers of terminals for Android platform incorporate fingerprint reader-.
The most innovative version of mobile banking
The incorporation of fingerprint access coincides with the launch of a new version of mobile banking with a more attractive design and new features for customers.
One of the newest features included in this update is the ability to turn off and turn on cards, so that they will only work when the customer wants. In addition to that, mobile banking can also allow the client to modify the maximum amounts to use cards, change the pin of the electronic banking or create virtual cards quickly and easily to buy online.
It is also important to notice that 40% of private Abanca customers and 65% of companies are users of remote channels of the bank institution. Connections to mobile and electronic banking grew 72% and 48% in June; those numbers can be compared to the same period last year, while the number of customers operating in these channels has increased by 21% and 9.5% from January.